Refund policy
Return & Refund Policy – Travys
We want you to be satisfied with your purchase.
Returns
You may return items within 30 days of delivery. To be eligible for a return:
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Items must be unused and in original condition
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Items must be in original packaging
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within a few business days.
Non-returnable items
Certain items may not be eligible for return for hygiene or safety reasons.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery.
Contact
For returns or questions, contact us at:
support@travys.co