Refund policy

Return & Refund Policy – Travys

We want you to be satisfied with your purchase.


Returns

You may return items within 30 days of delivery. To be eligible for a return:

  • Items must be unused and in original condition

  • Items must be in original packaging


Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within a few business days.


Non-returnable items

Certain items may not be eligible for return for hygiene or safety reasons.


Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.


Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery.


Contact

For returns or questions, contact us at:
support@travys.co